A few weaknesses of mine are that I tend to care too much about my work, to the point of being a bit of a perfectionist. The restaurants wants to know exactly what days and hours you are available to make sure they can cover all their available shifts.
Be honest. However, you should mention that you are flexible within reason when you tell them your availability so they know you can work some current available shifts. I am flexible on the end time on the weekends, and willing to make additional hours work with my schedule. Do keep one or two characteristics on-hand of this particular restaurant that you love for this question. The restaurant industry is not a solitary one — much of your time, no matter what your position, will be spent either collaborating with or serving other people, some of whom may not be the nicest individuals.
A prospective manager will be looking for an answer that reflects your personality — did you rise above the conflict, and manage any confrontation successfully? Your answer should touch on each of these in the best way possible. Ensure that your response includes conflict resolution hopefully, you were the one who initiated it , references a successful dialogue between yourself and the person in question, and demonstrates that you are able to move past differences with others.
I was once in a situation where the person I was training was uncooperative, and refused to take correction. Rather than escalating the situation, I approached it first by communicating with the new employee, asking if they preferred a different means of training.
I emphasized that I only wanted to help him succeed, not tell him what to do. This broke the ice, and we were able to move forward successfully afterward. Your interviewer wants to see if you have specific knowledge of the restaurant. Are you familiar at all with any of the menu items? Does the decor match the theme of the restaurant?
Is their service fantastic, or are the plates particularly colorful? Any little detail goes, here! Answer truthfully! Hopefully, you really do have some experience dining at the restaurant in question. If not, spend some time researching it so that you can answer this question satisfactorily, if it comes up. I feel that this position will provide invaluable experience when it comes to making that dream a reality!
Millions of people make full-time careers out of their positions in the restaurant and catering industry, while others work part-time as a temporary solution to support themselves. Your interviewer probably just wants some perspective on where you see yourself progressing over the next year or two.
Ultimately, your interviewer will want you to answer this question honestly — so be transparent about your future goals! You can either state that this position will hopefully be a valuable stepping stone to advancing to a managerial position in the hospitality industry, or you can respond that this will be a valuable learning experience as you put yourself through school on your way to becoming a doctor or an accountant.
Both are perfectly good responses. Not only was my manager extremely happy with me, but the customer ended up having a positive experience, as well. This should preface whichever answer you choose. I always appreciate input and collaboration with others, especially if they can help me do my job to the best of my ability! It takes a special personality to handle all of the demands of the restaurant industry, and while anyone can be trained to work in any field, your interviewer likely wants to know if you possess traits that make you a more natural candidate for the position.
A strong response would be one that paints you as an easily-relatable, personable, friendly, and charismatic individual. These characteristics usually make for an effective restaurant staff. At some point in your restaurant career, it's likely that you'll encounter a customer who feels unsatisfied with some aspect of their experience. Your interviewer may ask this question to better understand how you would react in that situation so they can decide whether your response fits with their restaurant's philosophy.
Example answer: "No matter what the issue was, I would listen and acknowledge the diner's concerns and apologize if appropriate. If I learned about the complaint before the end of the meal, I would try to fix the situation, depending on what it was, by offering a move to another table, a replacement meal or a discount if it's within the restaurant's policy. If I did not learn about the complaint until after the meal was complete, I would like to offer a coupon for a future visit to encourage the diner to give us an opportunity to provide a better experience.
Find jobs. Company reviews. Find salaries. Upload your resume. Sign in. General questions. How would your previous employer describe you? What is your proudest job accomplishment? What was your most challenging job, and why? What do you do outside of work? What does customer service mean to you? When are you available to work? What days and hours? Why did you choose to apply to our restaurant? Do you work well as part of a team?
What do you see as your role on the team? What are your future goals in this career? What are your greatest skills? What are your weakest areas? Questions about experience and background. What restaurants have you worked in before? What positions have you held in restaurants before? What education or training do you have related to the restaurant industry and this position?
What is your favorite food? How would you describe it to a diner? Those are all things I want to learn more and become great at. Try to show that you try to stay calm in a disagreement with coworkers, and always try to understand their perspective and de-escalate the situation instead of making it worse.
Always prepare a few questions for the interview that you plan on asking, too. Companies like to hire candidates who come prepared with thoughtful questions about the job and organization. You can ask about what the training will look like… what the first month on the job typically looks like… the biggest challenges new people face… how your performance will be measured, and more.
If you want more questions to ask in an interview, this list has good questions. Finally, they may ask about your desired salary. Then re-focus the conversation back on the position. For example, restaurant manager interview questions will also include the following:. That will get you the best results and the most job offers from your restaurant job interviews.
Get our free PDF with the top 30 interview questions and answers. Share Tweet Share Pin. Top 11 Restaurant Job Interview Questions 1. Do you have any previous restaurant experience? And of course, if you do have previous industry experience, then just point that out! Why do you want to work in the restaurant industry? Tell me about a time you had to work under a lot of pressure.
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