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We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Share Tweet Share Share. If you had to follow up or did anything to make this happen, appreciate sharing it. Ooma rep for porting gave me the instructions. I recieved an e-mail with an updated porting date. So I called customer service. They stated that everytyhing was on track.
One week later I got another e-mail with a new later date. I called again — they again said eveything is on track. I called the day that the prot was supposed to complete orginally and stated I would like to cancel. They made no attempt to apologize or remedy the suituation. Their porting takes a long time. This was not apparent to me in any of the numerous online reviews.
I just want people to be aware of that. The customer service person blamed it on the company that does their porting for them. The call quality sounded great. The hook up to the cell phone was perfect.
I really wanted this to work, but starting a relationship with a company that way is not what I am interested in.
Notify me of follow-up comments by email. Notify me of new posts by email. My Money Blog. Spend Earn Invest Retire. Day 1 — Filled out port request online. Day 9 — Received the following e-mail from Ooma. Emphasis is mine. Day 12 — Another e-mail from Ooma.
Day 19 — Final e-mail from Ooma. Filed Under: Frugal Living. Last updated: September 21, Comments Matt says. January 8, at am. Tony says. Ken says. Mike says. Jonathan says. January 8, at pm. Vern says. Seth Mason says. January 11, at am. January 11, at pm. This subscription fee is waived with an annual subscription to Ooma Premier. The next step is up to your current phone service provider. This will be the day your number is actually ported to Ooma from your current phone company.
When your phone number has been successfully ported to your Ooma system, a member of the Ooma Customer Care team will make a test call to ensure that the port was successful. Afterwards, Ooma will send you one more email to let you know that the process is complete. I have no recollection of what I told Tracfone, just that I was on hold for minutes. And his monthly cost went to zero, but for the cost of a piece of standalone hardware, he could have a landline back in his home for free utilizing Google Voice.
When you port out of Ooma, did it automatically cancelled the account or did you have to call to cancel the account? Save my name, email, and website in this browser for the next time I comment. Notify me of follow-up comments by email. Notify me of new posts by email. This site uses Akismet to reduce spam. Learn how your comment data is processed.
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